Pricing
Simple plans, billed in USD
Every plan includes the Windows drive, the web console, file locking and version history. Prices exclude VAT or sales tax, which the checkout adds for your country.
Starter
For a small team that needs one shared drive done right.
- Windows Explorer drive with files on demand
- Version history and restore
- File locking for CAD and office files
- Web console, sharing links and Recycle Bin
- E-mail support
Team
For project teams working on drawings every day.
- Everything in Starter
- DWG / DXF viewer with sheets, xrefs and version compare
- Markups, issues, photos and channels
- Outlook add-in and LUXConnector bulk uploads
- Priority support
Enterprise
For organizations with SSO, compliance and on-premises needs.
- Unlimited users, storage by agreement
- SSO (OIDC / SAML) and SCIM provisioning
- Folder permissions, ISO 19650 CDE, legal hold
- Facility management (CAFM) and O&M modules
- Perpetual on-premises license with annual maintenance
- Onboarding, SLA and a named contact
Questions
What happens after I pay?
Your workspace is created immediately for the organization name you enter, and you receive an e-mail with a link to set your administrator password. From the web console you create projects, invite users and download the desktop client.
How does the free trial work?
The first 14 days are free. Your card is only charged when the trial ends; cancel before that in the customer portal (linked from your receipt) and nothing is charged.
Can I change plans or the number of users?
Yes. Upgrade or downgrade anytime from the customer portal; the difference is prorated. The user limit is the plan's (5 on Starter, 25 on Team); Enterprise is unlimited.
Who issues the invoice and handles tax?
Our payment partner Paddle is the merchant of record. It charges VAT or sales tax where required, issues the invoice and receipt, and handles refunds under our refund policy.
Do you offer a perpetual license?
Yes, for Enterprise customers who run the LUXDrive server themselves: a one-time license per server with 12 months of updates, then optional annual maintenance. Contact sales for a quote.
Where is my data stored?
Hosted workspaces run in our cloud region with encrypted storage and daily backups. Enterprise customers can choose a dedicated region or an on-premises deployment.